Complete List of Horizon Features

Here is a list of feature broken down by section

No credit card required for the free trial

Report Writing

Report input

Input is fast, flexible and convenient
Customizable database with over 6000 items
- Add items
- Hide items
- Add any of 1,700 color diagrams from Illustrated Home (add once and they always appear) — $219 value

Work the way you want
- Phone, tablet or desktop
- Web or mobile app
- Online or offline — no internet connection required

Photo Gallery — photos guide your report-writing process
Power Search feature to save time — no navigation or drilling down
Speed Write — auto advance saves time
Required Items feature ensures you don’t miss anything
Auto-include Location, Task, Time or Notes for any defect to improve speed and consistency
Templates — multiple entries in one click
Set items to auto-appear in every report
Customize database on the fly with a single click
Horizon remembers custom notes and auto-completes thereafter

Report output

Professional looking PDF reports — make you look good
Simple, easy-to-understand reports that clients and agents will love
Custom title page, tagline, footer, etc.
- Include logos, images, credentials, etc.
- Optional QR code

Illustrations, technical articles and defect implications added for you — leverage massive Carson Dunlop knowledge-base and illustrations library
Include a cover letter, contract, summary
- Summary automatically generated for you
- Create multiple versions
- Customize title
Auto-numbering of recommendations and/or photos

Photos

Unused photos auto-archived for you
Auto-numbering of photos
Auto-captioning of photos
Photo editing and annotation

Add-ons

Include ancillary reports — swimming pool, radon, termite, etc.
- Over 30 ancillary reports available
- Add specialty services to your business
Attach PDF or JPEG appendices to report
- Forms, papers, articles, etc.
Include 500-page Home Reference e-Book as a reference for clients — $45 value
- Includes Maintenance Guide
- Includes Lifecycles and Costs Guide
Auto-include links to other information — articles, white papers, websites, etc.

Report Delivery

Send different versions of reports to different people
- Full report
- Summary only
- Recommendations only
- No photos or illustrations, etc.
Send report to client and agent in a single click
- Plain text email with a link to online PDF
- Tells you if email did not get through
Horizon tells you who opened the report and when
Update and revise reports
- Create multiple versions
- All versions retained and stored in same spot
Commercial version available
Tarion new construction version available (Ontario inspectors)

Report Writing

Report input

Input is fast, flexible and convenient
Customizable database with over 6000 items
- Add items
- Hide items
- Add any of 1,700 color diagrams from Illustrated Home (add once and they always appear) — $219 value

Work the way you want
- Phone, tablet, or desktop
- Web or mobile app
- Online or offline — no internet connection required

Photo Gallery — photos guide your report-writing process
Power Search feature to save time — no navigation or drilling down
Speed Write — auto advance saves time
Required Items feature ensures you don’t miss anything
Auto-include Location, Task, Time or Notes for any defect to improve speed and consistency
Templates — multiple entries in one click
Set items to auto-appear in every report
Customize database on the fly with a single click
Horizon remembers custom notes and auto-completes thereafter

Report output

Professional looking PDF reports — make you look good
Simple, easy-to-understand reports that clients and agents will love
Custom title page, tagline, footer, etc.
- Include logos, images, credentials, etc.
- Optional QR code

Illustrations, technical articles and defect implications added for you — leverage massive Carson Dunlop knowledge-base and illustrations library
Include a cover letter, contract, summary
- Summary automatically generated for you
- Create multiple versions
- Customize title
Auto-numbering of recommendations and/or photos

Photos

Unused photos auto-archived for you
Auto-numbering of photos
Auto-captioning of photos
Photo editing and annotation

Add-ons

Include ancillary reports — swimming pool, radon, termite, etc.
- Over 30 ancillary reports available
- Add specialty services to your business
Attach PDF or JPEG appendices to report
- Forms, papers, articles, etc.
Include 500-page Home Reference e-Book as a reference for clients — $45 value
- Includes Maintenance Guide
- Includes Lifecycles and Costs Guide
Auto-include links to other information — articles, white papers, websites, etc.

Report Delivery

Send different versions of reports to different people
- Full report
- Summary only
- Recommendations only
- No photos or illustrations, etc.
Send report to client and agent in a single click
- Plain text email with a link to online PDF
- Tells you if email did not get through
Horizon tells you who opened the report and when
Update and revise reports
- Create multiple versions
- All versions retained and stored in same spot
Commercial version available
Tarion new construction version available (Ontario inspectors)

Integrated Scheduling

Flexible setup

Set typical report duration
Multiple contracts, cover letters, etc.
Multiple confirmation email and report delivery email wordings
Customize work orders — add fields
Inspection types and fees, with tax calculator
- Include discounts, travel fees, etc.
- Show inspection fee on contract, or not
Display multiple fees and total fees on invoice
Input cities and towns you work in — no typing each time

Keep out of trouble

‘Double booking’ alert
‘Inspected the home before’ alert
Google auto-completes addresses
- Saves time
- Avoids inconsistency (Road vs Rd, for example)

Powerful online booking

On your website
Real-time booking — not a request/email system

Daily schedule

Shows everything at a glance
Inspections and appointments
Tentative, confirmed, contract accepted, paid, etc.
Tracks progress of inspection and report
Book new inspection from scheduler
- Auto-records Inspector date and time
Move inspections
Check work order
Check report progress
Displays online bookings (auto added to schedule)
Shows
- Number of inspections scheduled for that day
- Number of inspections booked that day
Weekly and monthly views as well

Interactive mapping

Shows location of each inspection
Shows Inspector for each inspection
Shows travel time and distance between inspections

Real estate agent features

Agent name auto-completes
Agent history displayed on work order
- See how many times they have worked with you
- See last client, inspection address, date and time they worked with you
- Show that you remember them and they are important to you

Flexible email confirmation

Can include link to contract
- Clients can accept online
Can include link to invoice
- Clients can pay online

Work order data auto-populates (saves double entry of data)

Confirmation email, report delivery email
Contract
Report
Cover letter
Invoice/receipt

Email bounce back alert

Warns you if emails did not get through

Logging — automatic

Who booked the inspection in the inspection company?
Who moved the inspection?
Who accepted the contract? When?
What contract wording was accepted?

Callback history

Full interface to record and create reports on inspection callbacks

Multi Inspector firms

Manage inspectors
Manage administrative staff
Set different permission levels
Quality assurance capabilities
- E.g. review reports remotely before they go to clients
- Verify reports go out on time — at a glance
Interactive mapping with “Who’s Closest” feature helps optimize the schedule

Mobile App

Android and iOS (Apple) versions
Included free with your Horizon subscription
Sleek and modern look, including dark mode feature
Powerful search functionality including voice-assistant — no need to navigate
Speed Write — enter all required items from one dynamic screen
Put your Title Page photo on your report in one click
Built-in mapping for quick access to directions, travel time and distance
and captions (custom or template)
Dictate or type report notes on the fly
Use as field data collection tool or write entire report
Auto-sync with the main database

Automated Marketing

Horizon Marketer

High-quality HTML emails
- Your branding
- Our templates or your own
- Includes recipient’s name
- Can include inspector’s name
- Customize subject line
- Include videos and links
Send automatically to
- Clients
- Agents
- Inspectors
- Service providers
Send any time
- Before or after inspections
Send to specific inspection types
- Buyer’s inspection
- Seller’s inspection, etc.
Unlimited number of messages
- Avoid scheduling misunderstandings
- Stay in touch with clients
- Build agent relationships
- Offer ancillary services
- Offer follow-up inspections
- Reduce liability
- Set it and forget it
- Sample email topics
- Confirmation of inspection appointment to client/agent/Inspector
- Confirmation of specialty service appointment to clients/agents/Inspector/service provider
- reminder to Inspector to pick up radon monitor
- 24-hour reminder before inspection (2 hours before inspection, etc.)
- Thank you/receipt for payment
- Thank you for contract acceptance
- Post inspection thank you to client/agent
- Request for review — Google, Facebook, Yelp etc.
- To clients/agent
- Cancellation confirmation to clients/agents/Inspector
- RecallChek report reminder
- Action List reminder to clients/agent
- Offer continuing education sessions to agents
- Reminders about home setup and maintenance
- Reminder for client to complete report recommendations
- Offer to provide free technical support
- Offer ancillary services — pool, mold, termite, asbestos, sewer video scan, well, septic, etc.
- Offer move-in services, alarm services, home warranty, concierge services, etc.
- Offer one-year follow-up inspection

Real estate agent database

By company
By agent
Export to Excel for marketing — mailings, etc.

Real estate agent reports

Who has used you for the first time this month?
Who has stopped using you?
Total usage report —
- All agents with contact information
- Usage history year by year

Action List

For client & agents
Form to create list of items to ask sellers to fix
Helps agents/buyers create repair addendum/amendment to offer
Huge time saver
Includes editable data and photos from report
- But not a home inspection report!
Can ask for repair, replacement, price reduction, etc.
Can use report wording or customize
Can include photo or not
Produces PDF report
Dollars totalled at bottom

Connect to other service providers

APIs set up to connect Horizon to service providers

Convenient for you
- Guardian Financial — online credit card payment processing
- RecallChek — send report on equipment and appliance recalls
- HomeBinder — home management system
- Listen360 — powerful client survey tool
- Google Calendar — calendar integration with Horizon

Training & Support

Free onboarding & training sessions available daily
- Get full value from Horizon
- Set up to work for you
- Take advantage of advanced features
Tutorials and videos at your fingertips
Free monthly webinars
Free support when you need it, how you need it
- Operating questions
- Learn to use advanced features
- New feature requests